Support
Need help with swipe counting, haptic feedback, sound packs, premium access, or the TestFlight beta? Start here.
Quick Checks
I cannot feel haptic feedback.
Check that haptics are enabled in Prayer Beads Pro settings and that iPhone system haptics are enabled. Haptics are best verified on a physical iPhone, not the simulator.
I cannot hear bead sounds.
Check the app sound setting, selected sound pack, iPhone volume, Silent Mode, Focus settings, and whether other apps can play audio. Some beta builds may update sound behavior.
Premium access does not appear after purchase.
Use Restore Purchases from the premium screen. If access still does not appear, contact support with your device model, iOS version, and whether you are using TestFlight or App Store build.
How do I reset my counter?
Use the reset control inside the app. Counts are stored locally so your session can continue after closing the app.
Contact Support
Send a support request from this page. Helpful details include your iPhone model, iOS version, app version, selected tesbih, selected sound pack, whether sound or haptics are enabled, and what happened before the issue appeared.
Share a Sound Sample
Prayer Beads Pro is preparing future sound packs from different muezzins and pronunciation traditions. Record a short 10-second sample here. We will contact you back with instructions for creating and distributing a full sound pack.
Legal Pages
For privacy and terms information, read the dedicated pages: